The thumbnail for an exported video is defined by the Operating System used or the software the video is imported into. The MP4 format does not have a thumbnail defined as part of its data. Therefore, the thumbnail displaying on an exported video cannot be controlled by Vyond's software.
As an alternative, export the video to a hosting site and set a custom thumbnail.
Here are some external resources on how to do this:
- YouTube
- Vimeo
- Wistia
The above links point to sites outside of the Vyond Help Center, and our company does not necessarily endorse the views, opinions, or posts made by these businesses or third-parties.